We Are Hiring: Community Advocates Program Coordinator

Community Advocates Program (CAP) Coordinator

Job Description

The Westside Justice Center is a community-centered organization that promotes a holistic approach to justice by: 1) Facilitating legal literacy to reduce recidivism; 2) Providing legal and quasi- legal assistance to individuals; and 3) Establishing and nurturing community trust through participatory deliberations and restorative justice practices, to collaboratively mitigate the consequences of incarceration on criminalized communities.

To further this mission, the Westside Justice Center (WJC) is partnering with communities on Chicago’s west side, to train community members to empower individuals and communities to seek accountability and greater access to the justice system. As advocacy-informed members of their community, Community Advocates will support and empower individuals and communities to access, attain, understand and act on their rights, through education, support, step-down training and dissemination of Information about how to access rights.

Living and working in their communities, Community Advocates combine formal and informal skills and tools to navigate the justice system, mediate disputes, and assist marginalized community members in addressing core legal and social conflicts. Community advocates steward resources and support individuals in accessing legal services in a timely manner and with the information needed.

The Community Advocates Program (CAP) Coordinator is responsible for the execution, and evaluation of the organization’s Community Advocates Program. The CAP Coordinator will be responsible for managing community advocates, training community advocates, and coordinating community level outreach. They work within the guidelines, policies and mission of the organization and will be accountable and responsible for specific projects as assigned.

Reports to: Program Manager


  • Community Advocates Program Management

  • Managing recruitment and onboarding efforts for community advocates;

  • Assign, track and manage community advocates services with case manager;

  • Review community advocate cases, provide assistance in case strategy;

  • Support community advocates by offering relevant training and resources;

  • Provide ongoing support to community advocates by providing on-going professional development, being in regular communication, and connecting advocates to Westside Justice Center’s services

  • Develop onboarding process for community advocates;

  • Work closely with the volunteer coordinator and case manager on relevant projects;

  • Curriculum Development and Training

  • Review and enhance a community informed curriculum on know your rights trainings and community member accompaniments;

  • Develop and implement monthly curriculum and professional development trainings for fellows;

  • Manage all related program administration, scheduling, and coordination;

  • Manage training evaluations and program evaluations;

  • Report on evaluation findings and implement changes to enhance the program;

  • Community Outreach

  • Develop and implement a community engagement plan to deepen the impact of the community advocates program;

  • Manage the development of community outreach events to broaden the reach of community navigators, and share legal information and systems navigation resources with the community;

  • Support publicizing legal education, know your rights, and other public events;

  • Develop outreach materials to share knowledge of the community advocates program;

  • Reporting responsibilities

  • Measure and evaluate deliverable outcomes of CAP activities;

  • Work closely with the Program Manager to maintain and report numbers of participants and referrals and services provided;

  • Complete reporting responsibilities to stakeholders;


  • Strong program management skills

  • Familiarity with the landscape of community-based resources in Chicago

  • Exhibits professionalism and strong customer service by maintaining a positive, professional, courteous and flexible demeanor when dealing with clients and colleagues

  • Strong written and verbal communication skills

  • Strong organizational and interpersonal skills

  • Shares information and offers ideas and solutions in a team environment

  • Community building skills and experience

  • Attention to details

  • Able to adapt to stressful situations and handle difficult questions

  • Diligent team-player with a positive attitude and people skills

  • Desire to grow and be a long-term part of a growing organization

  • Timely and efficient completion of tasks

  • Familiarity with Salesforce is a plus

Application Process:

Please send your resume, a cover letter, 2 references to admin@westsidejustice.org. Please note the position you are applying for in the subject line. Applications will be accepted and reviewed on a rolling basis.

Start Date: As soon as possible

The Westside Justice Center is an Equal Employment Opportunity employer. People of color, women, LGBTQI-GNC people, and formerly incarcerated people are strongly encouraged to apply.

Salary: Commensurate with experience and other qualifications.

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